Privacy Policy

This Privacy Policy ("Policy") describes how bjok ("we", "us", or "the Platform"), operating at https://bjok.ws, collects, uses, stores, and protects personal information provided by users ("you" or "Player") when accessing or using any part of our online casino and sports betting services. By registering an account or continuing to use bjok, you acknowledge that you have read this Policy in full and consent to the practices described herein.

We are committed to protecting your personal information in accordance with applicable data protection principles. This Policy applies to all users of bjok regardless of the device or location from which the platform is accessed. If you do not agree with any part of this Policy, please discontinue use of bjok immediately and contact us at [email protected].

bjok collects personal information that is necessary to provide our services, maintain account security, comply with legal obligations, and improve your experience on the platform. The categories of information we may collect include:

• Identity information: full name, date of birth, gender, and copies of government-issued identification documents submitted for KYC verification.
• Contact information: email address, mobile phone number, and residential address.
• Financial information: payment method details (such as bKash account number or Nagad mobile number), transaction history, deposit amounts, and withdrawal records.
• Technical information: IP address, device type, operating system, browser type, session timestamps, and pages visited on bjok.
• Behavioural information: game preferences, betting history, session durations, and responsible gaming settings you have applied to your account.

bjok uses the personal information we collect only for legitimate, specified purposes. We do not sell your data to third parties. The primary purposes for which we process your information are:

• Account creation and management: to register your account, verify your identity, and maintain the security of your profile.
• Payment processing: to facilitate deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment methods.
• Legal compliance: to meet our obligations under applicable anti-money-laundering (AML), know-your-customer (KYC), and data protection regulations.
• Customer support: to respond to your enquiries, resolve disputes, and deliver platform notifications relevant to your account activity.
• Platform improvement: to analyse usage patterns, personalise content, and continuously improve the features and performance of bjok.

bjok does not sell, rent, or trade your personal information to third parties for marketing purposes. We may, however, share your information with carefully selected third-party service providers where strictly necessary to operate the platform. These include payment processors (such as bKash, Nagad, and Rocket), identity verification providers, fraud prevention services, and technology infrastructure partners. All third-party partners are contractually bound to handle your data in accordance with applicable data protection standards and are prohibited from using it for any purpose other than the specific service they provide to bjok.

bjok may also disclose personal information where required to do so by law, court order, or lawful request by a government authority, or where disclosure is necessary to protect the rights, property, or safety of bjok, its users, or the public.

bjok uses cookies and similar tracking technologies to enhance your browsing experience, maintain session state, and gather analytics data. Cookies are small data files stored on your device that help us recognise returning users, remember your preferences, and measure platform performance. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a defined period).

You may configure your browser settings to refuse or delete cookies at any time. Please note that disabling cookies may affect the functionality of certain features on bjok, including the ability to maintain a logged-in session. By continuing to use our platform with cookies enabled, you consent to our use of cookies as described in this Policy.

bjok retains your personal information for as long as your account remains active and for a reasonable period thereafter as required to fulfil the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Where personal data is no longer required for these purposes, we will take reasonable steps to securely delete or anonymise it. Financial transaction records may be retained for longer periods where required by applicable regulatory or legal requirements.

As a user of bjok, you have rights in relation to your personal information. We respect these rights and will make reasonable efforts to honour your requests promptly. Your rights include:

• The right to access: you may request a copy of the personal data bjok holds about you at any time.
• The right to rectification: if any information we hold about you is inaccurate or incomplete, you may request that it be corrected or updated.
• The right to erasure: in certain circumstances, you may request that bjok delete your personal data, subject to our legal retention obligations.
• The right to object: you may object to certain types of processing, including direct marketing communications, at any time.

To exercise any of these rights, please contact us in writing at [email protected]. We will endeavour to respond to all valid requests within a reasonable timeframe. We may need to verify your identity before processing your request.

bjok takes the security of your personal information seriously. We employ industry-standard SSL encryption across all data transmissions between your device and our servers. Account credentials are stored using secure hashing algorithms, and access to sensitive user data within bjok is restricted to authorised personnel on a need-to-know basis. We conduct regular security assessments to identify and address potential vulnerabilities.

While bjok makes every effort to protect your data, no method of electronic transmission or storage is completely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, bjok will notify affected users in accordance with applicable legal requirements. You can help protect your account by choosing a strong, unique password and never sharing your login credentials with anyone.

bjok may contain references to third-party payment services or technology providers necessary to operate the platform. bjok does not operate or control any third-party websites or services and is not responsible for their privacy practices or content. We encourage you to review the privacy policies of any third-party services you interact with in connection with your use of bjok.

bjok reserves the right to update this Privacy Policy at any time. When changes are made, we will revise the effective date at the top of this page. Where changes are material, we will make reasonable efforts to notify registered users. Your continued use of bjok following any update to this Policy constitutes your acceptance of the revised terms. We recommend reviewing this page periodically to stay informed of how we protect your information.